Running a small business requires effective management of your payroll and HR tasks. To simplify these processes, look no further than OnPay. This all-in-one payroll and HR solution has earned its spot as one of the 9 best payroll services for small businesses in 2024.
Why Choose OnPay?
OnPay offers a straightforward and affordable pricing structure, making it an ideal choice for small businesses. For just $40 per month plus $6 per employee per month, you gain access to a comprehensive suite of payroll tools and services. With OnPay, you can handle payroll for both W-2 and 1099 workers, automate tax payments and filing, and much more.
According to Lisa Lindsey, PHR, SHRM-CP, a member of our advisory board, OnPay is a game-changer for small businesses. She states, “Any system that combines functions is always a win for a small business. In addition, OnPay is affordable and doesn’t require being locked into a long-term contract, making this system an adaptable and cost-effective choice.”
Key Features
OnPay stands out from the competition with its impressive array of features:
- Unlimited payroll runs: Enjoy the flexibility of unlimited payroll runs per month.
- Various pay schedules and rates: Customize pay schedules and rates for part-time, full-time, and contract workers to accommodate complex payroll structures.
- Payment methods: Choose from direct deposit, paper checks, or prepaid debit cards for paying employees. OnPay also offers pay-as-you-go workers’ comp plans to avoid large upfront payments.
- Automated tax filing with error-free guarantee: OnPay streamlines the tax process by automatically deducting and filing taxes for your company. Tax documents are easily accessible to employees in the portal.
- Onboarding tools: Simplify the onboarding process by sending onboarding documents and allowing employees to complete tasks like e-signing documents and setting up direct deposit.
- Paid time off management: Manage employee time off with customizable accrual policies and a streamlined request system that syncs with payroll.
- After-hire tasks: OnPay assists with reporting new hires to the state, and offers guidance on workers’ compensation, employee training, and benefits.
Pricing
OnPay offers transparent pricing with plan tiers. The base monthly rate is $40, and then you pay $6 per person per month. For example, a company with 100 employees would pay $640 per month. As your employee count fluctuates, so does the price.
Reputation
OnPay has garnered an impressive reputation among users. With an average rating of 4.8 from nearly 300 reviews on G2 and a score of 4.9 from over 400 reviews on Capterra, it’s clear that customers are satisfied. Positive reviews often highlight the user-friendly interface and excellent customer service provided by OnPay.
In my personal experience, I found certain aspects of OnPay to be user-friendly, while others presented some challenges. Customizing the dashboard and viewing employee benefits was a breeze, but I encountered some difficulties with payroll and onboarding. However, I must commend OnPay’s customer service, particularly their responsiveness over the phone. They provided clear answers and demonstrated a genuine willingness to assist.
Our Experience
During my test-drive of OnPay’s platform, I used Google Chrome on both a Windows laptop and an Android mobile device. The interface impressed me with its clean design and ease of navigation. The user dashboard provides at-a-glance information, such as team members, upcoming payroll runs, and recent runs. Customizing the dashboard to suit your needs is a seamless process.
Payroll information takes center stage on the dashboard, allowing for quick and efficient payroll processing. However, I did encounter some difficulties with resolving warnings and syncing time off data with payroll. It seemed that conflicting information would arise, leading to confusion. OnPay’s customer service representatives provided explanations, but there is still room for improvement in this area.
Who Should Use OnPay?
OnPay caters to small businesses in need of a comprehensive payroll and HR solution with a user-friendly interface and affordable pricing structure. If you’re looking for a reliable partner to simplify your payroll tasks, OnPay is the answer.